Privacy Policy

Privacy Policy

Last updated: 28/04/26

At JLJ Healthcare, we are committed to protecting your privacy and handling your personal data responsibly.

This policy explains what information we collect, how we use it, and your rights.

1. What information we collect

When you place an order or contact us, we may collect:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Order details

We do not collect or store payment card details. Payments are processed securely via third-party providers.

2. How we use your information

We only use your data to:

• Process and deliver your orders
• Contact you regarding your order
• Provide customer support
• Meet our legal and accounting obligations

We do not use your data for unnecessary marketing or share it for unrelated purposes.

3. Legal basis for processing

Under UK GDPR, we process your data because:

• It is necessary to fulfil a contract (your order)
• It is required for legal obligations (e.g. accounting)

4. How your data is stored

Your data is stored securely and only retained for as long as necessary to:

• Complete your order
• Meet legal and tax requirements

5. Sharing your data

We only share your information where necessary, including:

• Payment providers (e.g. Stripe, PayPal, Apple Pay, etc.)
• Delivery and courier services

We do not sell or trade your personal data.

6. Your rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect data
• Request deletion of your data (where legally permitted)
• Object to how your data is used

To make a request, contact us at:
info@jljhealthcare.co.uk

7. Cookies

Our website may use cookies to improve your browsing experience and ensure the site functions correctly. You can control cookies through your browser settings.

8. Contact

If you have any questions about this policy, please contact:

JLJ Healthcare
Email: info@jljhealthcare.co.uk

By using our website and placing an order, you agree to this Privacy Policy.